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Q&A with Belinda Hayes
Web Communications Manager, Department of Sustainability & Environment (Vic)
for Gov 2.0 Conference
3 - 4 November, Canberra
We recently spoke with Belinda Hayes, Web Communications Manager, Department of Sustainability & Environment (Vic) and asked her about her roles and responsibilities, the adoption of Web 2.0 and social media tools within DSE, training and upskilling of staff, implementing Gov 2.0 strategies in existing plans, examples of community engagement and Belinda’s thoughts on the uptake of Web 2.0 in the federal election.
- Please briefly describe your role and responsibilities in the organisation
- When did your department start adopting web 2.0 and social media tools? What were the stages involved in getting to where you are now?
- What was involved in the training and up-skilling of staff in social media and Web 2.0 tools? What considerations were made when integrating Gov 2.0 strategies in to the existing communications strategy?
- Gov 2.0 has been explained as “sharing information and engaging with citizens to determine better ways of doing things“- on an implementation level, can you describe an example of where this kind of community engagement has been achieved?
- How did you view the adoption of Web 2.0 tools within the recent federal election? What stood out for you? What could have been done better?