Digital Inclusion

Containing resources about digital inclusion and digital engagement of particular relevance to Australia, this collection is auspiced by: the Australian Digital Inclusion Index, NT Remote Aboriginal Cyber Safety project and the Dynamics of Digital Inclusion project, and supported by Telstra, Swinburne Institute for Social Research, Centre for Social Impact, One Education, the University of Wollongong and the University of Sydney.

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Digital Inclusion

Annual Report

17 Nov 2016

The Telecommunications Industry Ombudsman (TIO) finds itself in a telecommunications landscape that is going through significant change, with new converging technologies and the roll out of major infrastructure. Investments in mobile infrastructure have greatly reduced the number of complaints...

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Book

14 Nov 2016

Overview

As the global ‘data revolution’ accelerates, how can the data rights and interests of Indigenous peoples be secured? Premised on the United Nations Declaration on the Rights of Indigenous Peoples, this book argues that Indigenous peoples have inherent and...

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Research report

03 Nov 2016

In this study over 500 Centrelink recipients were surveyed to identify the importance of telecommunications and assess the issues associated with cost. A series of focus groups were also conducted. The research assessed the extent of the communications poverty premium for low-income consumers,...

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Research report

01 Nov 2016

This roadmap highlights, in an accessible way, some existing and emerging digital technologies and their potential to create deeper and authentic learning opportunities in school and post-school education. Like all useful roadmaps, this report does two things. Firstly, it charts some broad...

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Discussion paper

31 Oct 2016

The Open Government Partnership is a multilateral initiative established in 2011 that aims to secure concrete commitments from governments to promote transparency, empower citizens, fight corruption, and harness new technologies to strengthen governance. Membership requires governments to work...

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Submission

31 Oct 2016

The Ethnic Communities’ Council of Victoria Inc. (ECCV) is the voice of multicultural Victoria and the peak policy advocacy body for eight regional ethnic community councils and up to 220 members including ethnic and multicultural organisations across Victoria since 1974. For over 40 years, we...

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Research report

24 Oct 2016

The Australian health system records sufficient high quality data in digital form to support consistent and targeted, real-time, personalised healthcare for each Australian. While, at a whole of-population level, Australians enjoy high quality healthcare, our study shows that the acute level of...

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Guide

19 Oct 2016

The Southgate Digital Equity Tool has been developed to assist policy makers and practitioners in making informed decisions about the way they engage consumers in services and programs in the digital era. Initially developed for use by health organisations, the tool can be adapted for use by any...

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Report

Survey

17 Oct 2016

Over the last 50 years, a gap has been growing in the UK between political institutions and the people they represent. Voter turnout continues to decline; mass membership of political parties, once the most important bridge between the people and the political elite, continues to fall; and trust...

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Blog post

28 Sep 2016

When she announced the Commerce Department's Digital Economy Agenda a year ago, Commerce Secretary Penny Pritzker emphasized that broadband Internet access and digital skills are critical to the economy's success.  The digital marketplace has created millions of new jobs in the United States....

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Strategy

28 Sep 2016

Libraries have always been about preserving and giving access to information. In recent years, governments and others have made increasingly frequent statements stressing the contribution that allowing citizens to obtain and make use of knowledge on an equitable basis can make to a range of...

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Annual Report

20 Sep 2016

Provides an overview of NBN’s corporate information, purpose and goal, and the Chairman and
Chief Executive Officer’s message. 

Provides comprehensive information on NBN’s strategic imperatives, operating model, performance, risk management and outlook as well as other information...

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Research report

15 Sep 2016

This report explores the role that broadband plays in underpinning inclusive and sustainable development, and the necessary framework conditions to enable affordable, universal and available Internet access to be achieved. 

It highlights strong signs of growth in global broadband...

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Discussion paper

14 Sep 2016

Cooperative Intelligent Transport Systems (C-ITS) enable real-time wireless communication between vehicles, roadside infrastructure, mobile devices and back-office systems. They have been developed as a way to deliver a safer and more efficient transport network that is less congested and more...

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Article

05 Sep 2016

This report into all things digital, social and mobile in Asia-Pacific shows that there has been remarkable growth in the use of connected media and devices over the past 18 months.

Here are the headline numbers for digital connectivity in APAC:

  • Internet users in APAC
  • ...
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Website

29 Aug 2016

Tech Savvy Seniors gives older people, particularly those in regional and remote areas of New South Wales, Victoria and Queensland, the opportunity to develop the skills and confidence to use technology for socialising, accessing important services or conducting personal business. 

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Article

29 Aug 2016

The Digital Inclusion Outcomes Framework is a single, flexible template for benchmarking and tracking digital inclusion in the UK, and evaluating digital inclusion activities locally. It aims to evidence the wider economic, health and social benefits of digital inclusion.

It was developed...

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Research report

24 Aug 2016

In setting out the first findings of the Australian Digital Inclusion Index (ADII), this report provides our most comprehensive picture yet of Australians’ online participation. The ADII has been created to measure the level of digital inclusion across the Australian population, and to monitor...

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Journal article

23 Aug 2016

This project enabled novel organisational insight into the comparative utility of a portfolio of consumer health information content, by measuring patterns of attrition (abandonment) in content use. The project used as a case study the event activity log of a fully automated digital information...

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Research report

17 Aug 2016

Aboriginal and Torres Strait Islander Australians are under-serviced by digital technologies, with indigenous Australians being 69% less likely than non-indigenous people to have any Internet connection and are about half as likely to have broadband access. This 'digital divide' contributes to...

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