NBN: guide for consumers

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Developed by the Australian Communications Consumer Action Network (ACCAN) and the Internet Society of Australia (ISOC-AU) and now updated for 2012, this guide is designed to offer all Australians information about the National Broadband Network.

A 2012 update of the Guide is now available.

The Guide aims to cut through the technical and political debate surrounding the establishment of the National Broadband Network (NBN) by providing accessible, jargon-free information about what the NBN will mean for Australians. Consumers can view a Quick Guide or a more detailed version on the ACCAN website.

The Guide contains information which will be subject to change. It has been compiled using information publicly available at the time of writing through NBN Co, government agencies, industry forums and standards bodies.

Make sure you check with your service provider for current information when making decisions about phone or broadband services.

NBN: Guide for Consumers is available online, and is fully accessible with web, print, audio and Auslan versions.

 

Key Resources

Topic Guides

Topic Guides are designed to be a starting point for those wishing to gain an overview of a particular issue, while also identifying sources for a more in-depth analysis and coverage of that topic.

Noticeboard

03 May 2012

Strengthen our voice - take part in the Australian Community Sector Survey

There's just under two weeks to go for Victoria's community sector organisations to help us provide an authentic snapshot of the state of demand for services in the state.

22 March 2012

The Attorney-General's Department has launched a new inquiry to explore the scope for reforming Australian contract law. There will be a three-month consultation period.

08 March 2012

Women's Health Victoria (WHV) is a statewide women's health promotion, information and advocacy organisation, working with policy makers and health professionals to influence and inform health policy and service delivery.

The online survey is open to anyone who has used WHV's services, resources, or websites in the past 12 months. It covers: WHV publications, professional training, The Index database of gendered statistics, WHV Clearinghouse, BreaCan Service (supporting people diagnosed with breast or gynaecological cancer), capacity building, member services, and more.