Punishing the person or persons responsible for this week’s Cabinet Files leak does not address the underlying issue. The real problem is that the way governments and businesses keep records is broken.
Recently, we collaborated with Queensland State Archives to design a bot to automatically identify, appraise, store, and secure their records. No human intervention, or compliance, is required.
This kind of system is called “compliant-by-default”, and it is just one way we can re-imagine record-keeping to address low levels of compliance in our organisations.