Person

J. B. Rae

Items authored

Journal article

1 Jan 2008

Aim: To establish a system for measuring resident satisfaction in multipurpose services, benchmarking and performance improvement. Setting: Six multipurpose services in rural New South Wales were involved in the project. Design: Residents were surveyed and the results benchmarked. Benchmarking included a comparison of results along...

Items authored

1

Items published/produced

Associated content