2nd Contact Centre Summit

Tuesday, October 23, 2018 - 08:00 to Thursday, October 25, 2018 - 17:00
Pullman Melbourne on the Park
Melbourne VIC
Australia
Description

The summit features leading national and international case studies from across industries with proven techniques to recruit, engage and retain an efficient, customer-centric workforce. This summit also provides attendees with strategies to integrate and leverage the latest customer contact technologies whilst using consumer data to inform service strategies.

Designed for professionals involved in:

  • Contact Centre Management
  • Customer Service
  • Customer Engagement
  • Workforce Optimisations
  • Contact Centre Operations

APO subscribers recieve an exclusive 10% discount off the current price! Quote VIP code: WFXAPO

Find out more and register HERE

 

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Presented by
Akolade Events
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