Report

Customers first: service, safety, choice

1 Jun 2012
Description

This draft report sets out a detailed examination of the taxi and hire car industry and proposes 145 draft recommendations that aim to improve and increase supply, restore trust and boost demand.

The inquiry's long term vision is that the taxi and hire car industry evolves to become more open, competitive, diverse and dynamic, and much more responsive to the requirements of customers.
 
 

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2012
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