Online auction sites are very popular in Australia and are becoming increasingly popular writes Nick Moustakas. More than 4.4 million people visited eBay Australia’s site in March 2006 alone. Yet a significant portion of online auction users in Australia appear to be experiencing problems when shopping at online auction sites. For example, 48% of buyers surveyed experienced problems when buying something at an online auction website. Common problems include paying for items and not receiving them (22% of buyers surveyed) or receiving items that are different to what was advertised/described (almost 20% of buyers surveyed). These problems also indicate that online auction fraud is of particular concern.