This project explored perceptions, issues and key considerations that relate to productivity and wellbeing of hybrid teleworkers in Australia.
Hybrid telework is a way of work in which teleworkers work between one and two days from a location other than the workplace; in most cases this means working from home.
Results relating to individual and team productivity were positive and indicate that telework is a viable alternative to face-to-face work that can yield productive outcomes for both employers and employees. The study also revealed that successful telework is contingent on a number of factors, including the following:
Telework requires a different management style based on trust and management of clearly defined individual and team deliverables based on shorter (or day-to-day) time frames.
Trust from a management and worker perspective is important to foster a productive work environment.
Specific collaborative IT tools are required to enable teleworkers to work seamlessly from anywhere, and contribute to individual and team productivity. Results on individual wellbeing and telework were positive and unanimous across all participants in terms of the following:
Working away from the office engenders a more positive attitude towards work.
Teleworkers feel ‘more in control’ of their work, which in turn eases work-related stress.
Family and work life can be better balanced when working away from the office.
Fewer or no work-related interruptions add to a general feeling of wellbeing.
The ability to hybrid telework often makes workers feel more productive, fosters individual wellbeing, promotes better work-life balance and creates a more positive attitude towards work.
Image: citrixonline / flickr