This report analyses publicly-released information and interviews people in the visitor and emergency management sectors effected by the Christchurch earthquake.
It makes recommendations to enhance the visitor sector’s disaster preparedness capability and to better integrate the particular challenges of the sector into broader emergency management structures.
Ultimately, the earthquakes demonstrated that when a natural disaster occurs, a considerable number of visitors will require assistance. For example, at any one time prior to the February earthquake, there would have been between 24,000 to 33,000 overnight visitors in the Canterbury region. When the February earthquake struck, it was estimated that there could have been as many as 12,000 international visitors in Christchurch city only.