Australian public service information and communications technology strategy 2012-2015

1 Oct 2012

Executive summary

ICT has profoundly changed almost all aspects of society. It is now central to how people communicate, interact, make decisions and do business. This includes the way governments operate and deliver services.

ICT plays a key role in social and economic transformation. It makes possible the transformation of government services, its business operations and enables open engagement with communities. Possibilities created by current and emerging technologies have also influenced and raised our expectations for dealing with government.

The Strategy sets the direction for the use of ICT into the future. It identifies how we will realise the future we aspire to in 2015 – excellent delivery of government services to people and more efficient government operations that will enhance productivity in government and more widely through using the National Broadband Network (NBN) and other information technologies.

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