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Victorian Ombudsman


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Report

19 Jun 2017

Some cases I have investigated over the years seem so unlikely you could not make them up. Except, as in this case, they did.

The facts of the case are that a senior public official at the Metropolitan Fire Brigade hired her son, not declaring the relationship, having falsified his CV and...

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Research report

20 Mar 2017

It is a truism that taxpayers’ money should not be used for personal gain. This should be ingrained into every person employed on the public purse, but as this, and so many other Ombudsman investigations in past years illustrate, it is not always the case.

This investigation focuses on...

Research report

06 Feb 2017

Foreword

The riots at the Parkville Youth Justice Centre in November 2016 and the Government’s subsequent establishment of a youth justice centre within Barwon Prison have prompted reviews, inquiries, and legal proceedings, by numerous agencies. These include the...

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Research report

15 Dec 2016

Almost 25% of all jurisdictional approaches to the Victorian Ombudsman are about local government. Members of the public who complain to the office sometimes express concern that decisions are being made ‘behind closed doors’ or ‘in secret’, presenting this as evidence to support their concerns...

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Annual Report

06 Oct 2016

This report sets out some of the many enquiries, investigations and events that made up another busy year in the Ombudsman’s office. There is never a dull moment: for example, we were not expecting to receive, in November 2015, only the third referral from Parliament in the 43 year history of...

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Research report

12 Sep 2016

Workers compensation has a fraught history in most jurisdictions and Victoria is no exception. It is socially responsible to provide for a universal system of insurance covering work related injury to recognise the value of workers and the risks of work, and economically responsible both to...

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Research report

08 Jun 2016

The purpose of this report is to draw attention to the types of low-level abuses of power that occur from time to time in local government, and are the subject of numerous complaints and protected disclosures investigated by the Victorian Ombudsman's office. The case studies presented here cover...

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Research report

06 Oct 2015

The Victorian Ombudsman exists to ensure fairness for all Victorians in their dealings with the public sector and to improve public administration.

Ombudsman's foreword

The work of the Ombudsman can and does make a difference, and this report sets out some of the...

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Research report

25 Nov 2015

Foreword

It is remarkable that, as the Victorian Parliament Electoral Matters Committee said in April 2009, ‘Victoria, along with the Commonwealth, is amongst the least regulated jurisdictions in the western world in terms of political finance law.’ One of the...

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Research report

17 Sep 2015

A whole-of-government approach focused on reducing offending is a key recommendation of this report tabled today by the Victorian Ombudsman.

From the media release

Between 2009 and 2012, the Victorian prison population rose by just under 11%. In the subsequent...

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Publisher
31

Pageview Total: 1,015

Report

19 Jun 2017

Some cases I have investigated over the years seem so unlikely you could not make them up. Except, as in this case, they did.

The facts of the case are that a senior public official at the Metropolitan Fire Brigade hired her son, not declaring the relationship, having falsified his CV and...

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Geographic Coverage: 
Broad Subject Area(s): 

Research report

11 Apr 2017

This report looks at ways to help public authorities apologise for mistakes.

Many of the people who approach the Ombudsman are upset, not just about an authority’s mistake, but with the way the authority responded to their concerns. They want the authority to acknowledge and fix the...

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Research report

20 Mar 2017

It is a truism that taxpayers’ money should not be used for personal gain. This should be ingrained into every person employed on the public purse, but as this, and so many other Ombudsman investigations in past years illustrate, it is not always the case.

This investigation focuses on...

Research report

06 Feb 2017

Foreword

The riots at the Parkville Youth Justice Centre in November 2016 and the Government’s subsequent establishment of a youth justice centre within Barwon Prison have prompted reviews, inquiries, and legal proceedings, by numerous agencies. These include the...

Share
Geographic Coverage: 
Broad Subject Area(s): 

Research report

15 Dec 2016

Almost 25% of all jurisdictional approaches to the Victorian Ombudsman are about local government. Members of the public who complain to the office sometimes express concern that decisions are being made ‘behind closed doors’ or ‘in secret’, presenting this as evidence to support their concerns...

Share
Geographic Coverage: 
Broad Subject Area(s): 

Annual Report

06 Oct 2016

This report sets out some of the many enquiries, investigations and events that made up another busy year in the Ombudsman’s office. There is never a dull moment: for example, we were not expecting to receive, in November 2015, only the third referral from Parliament in the 43 year history of...

Share
Geographic Coverage: 
Broad Subject Area(s): 

Research report

12 Sep 2016

Workers compensation has a fraught history in most jurisdictions and Victoria is no exception. It is socially responsible to provide for a universal system of insurance covering work related injury to recognise the value of workers and the risks of work, and economically responsible both to...

Share
Geographic Coverage: 
Broad Subject Area(s): 

Research report

08 Jun 2016

The purpose of this report is to draw attention to the types of low-level abuses of power that occur from time to time in local government, and are the subject of numerous complaints and protected disclosures investigated by the Victorian Ombudsman's office. The case studies presented here cover...

Share
Geographic Coverage: 
Broad Subject Area(s): 

Research report

26 May 2016

A poorly targeted and disproportionate public transport fare enforcement system unfairly punishes many travellers in an attempt to snare a small number of recidivist evaders, according to an investigation by the Victorian Ombudsman, Deborah Glass.

 

Tabling an Investigation...

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Research report

06 Oct 2015

The Victorian Ombudsman exists to ensure fairness for all Victorians in their dealings with the public sector and to improve public administration.

Ombudsman's foreword

The work of the Ombudsman can and does make a difference, and this report sets out some of the...

Share
Geographic Coverage: 
Broad Subject Area(s):