Organisation

Victorian Ombudsman

Owning Institution

Items authored

Report

4 Jul 2018

The Victorian Ombudsman, Deborah Glass, has tabled this second biennial report on the implementation of her investigations’ recommendations. The report covers the 125 recommendations made to state and local government bodies between 1 April 2016 and 31 March 2018.

Report

25 Jun 2018

People in positions of authority at Puffing Billy and other Victorian railway groups protected the reputation of their organisations at the expense of children who were sexually abused, the Victorian Ombudsman has found.

Report

14 Jun 2018

Taxi and hire car licence holders were given the “bureaucratic run-around” when seeking payments from the Fairness Fund set up by the state government to provide them prompt financial assistance, the Victorian Ombudsman has found.

Report

23 May 2018

This report introduces the Victorian Ombudsman’s new guide for public sector complaints handlers to use when dealing with challenging behaviour.

Report

30 Apr 2018

This report concerns a complaint about Maribyrnong City Council’s unfair internal review processes when dealing with fines.

Items published

Report

4 Jul 2018

The Victorian Ombudsman, Deborah Glass, has tabled this second biennial report on the implementation of her investigations’ recommendations. The report covers the 125 recommendations made to state and local government bodies between 1 April 2016 and 31 March 2018.

Report

25 Jun 2018

People in positions of authority at Puffing Billy and other Victorian railway groups protected the reputation of their organisations at the expense of children who were sexually abused, the Victorian Ombudsman has found.

Report

14 Jun 2018

Taxi and hire car licence holders were given the “bureaucratic run-around” when seeking payments from the Fairness Fund set up by the state government to provide them prompt financial assistance, the Victorian Ombudsman has found.

Report

23 May 2018

This report introduces the Victorian Ombudsman’s new guide for public sector complaints handlers to use when dealing with challenging behaviour.

Report

30 Apr 2018

This report concerns a complaint about Maribyrnong City Council’s unfair internal review processes when dealing with fines.

Items authored

24

Items published/produced

43

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