The research shows that while much has been achieved to improve housing management in remote Indigenous communities under the National Partnership Agreement on Remote Indigenous Housing (NPARIH) reforms, other areas require further development.
Housing standards and tenancy management have generally improved in the case study communities. Government housing agencies have come a considerable way in bringing remote Indigenous housing into the mainstream housing system.
In most locations there was agreement that tenancy management arrangements had improved under delivery by government housing agencies. Very few respondents wanted to return to previous tenancy management arrangements.
The most effective arrangement for service delivery is one that is adapted to the local context. This is best achieved through a hybrid model, involving a partnership between the government housing agency and knowledgeable, preferably Indigenous, third party providers delivering a culturally appropriate service.
Australian Housing and Urban Research Institute 2016