This guideline is specifically targeted toward specialist family violence services and mainstream or universal services that provide crisis response and recovery services and accommodation, including men’s behaviour change programs.
It was developed as a result of a recommendation made by the Royal Commission into Family Violence. The commission identified that there are groups of people who are particularly at risk in their experiences of family violence and who experience barriers to accessing services and accommodation, which could be discrimination.
This guideline is issued under section 148 of Victoria’s Equal Opportunity Act 2010 and responds to the barriers identified in the commission’s report. It outlines the legal obligations regarding discrimination against people when they seek to be provided with services and accommodation. Specifically, it considers the legal obligations of the organisations and staff providing services and accommodation to people experiencing family violence. It also offers practical guidance for those providers on how to prevent discrimination from occurring in the first place.