Making public transport services more accessible

Lessons learned in Victoria, Australia

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HTMLMaking public transport services more accessible
Image: steve caddy / flickr

03 June 2011This paper describes challenges Victoria faced with in making public transport more accessible for people with a disability. It reports the findings from examining the Department of Transport’s accessibility programs. The department has for the most part complied with the legislative requirements, but it has not adequately measured how these changes have affected people with a disability. Whilst it is important to comply with legislative requirements, the four case studies presented in the paper demonstrate how critical it is to evaluate whether the program implemented has delivered the legislation’s intent. Evaluating the practical outcomes for people with a disability will provide the information needed to improve the accessibility planning and program in the future.

This paper was delivered at The 12th International Conference on Mobility and Transport for Elderly and Disabled Persons (TRANSED), held in Hong Kong on 2-4 June, 2010.

Image: steve caddy / flickr

 

Publication typeConference Paper
Publisher TypeAcademic research centre, APO Member
CoverageAustralia, Victoria
Permanent URLhttp://apo.org.au/node/25052
Views1556

Related Topics

Accessiblity

Public transport

Health

Environment & Planning

Social Policy

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