National baseline study on warranties and refunds

  • National Education and Information Advisory Taskforce

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HTMLNational baseline study on warranties and refunds

18 November 2009Commissioned by consumer protection agencies across Australia, this report examines how consumers, traders and manufacturers respond to defective white goods, electronic goods and mobile phones.

The report aims to inform education and compliance activities by identifying complex issues facing traders and consumers in relation to their statutory rights and obligations for warranties and refunds.

Publication typeReport
Publisher TypeGovernment or Gov agency
CoverageAustralia
Permanent URLhttp://apo.org.au/node/19704
Views970

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