Online counselling, therapy and dispute resolution

Research review and application to family relationship services

20 October 2009This report outlines a range of benefits and challenges related to online therapy.

Studies evaluating the effectiveness of online therapy have emerged in recent years, indicating that treatment programs are largely effective, particularly for anxiety, stress and depression. There are still many questions, however, regarding the right mix of online programs and face-to-face therapy, how it is best delivered and under what circumstances people will benefit.

Online provision of services shows promise for dispute resolution, with implications for separating families, but research is in its infancy. The paper concludes that online therapy has potential for use in family relationship services, either as an adjunct to face-to-face services or as an intervention in its own right, but ongoing and quality evaluation of such programs is needed.

Noticeboard

07 February 2012
The Productivity Commission has been asked to report within 8 months on Default Superannuation Funds in Modern Awards. The inquiry covers the design of criteria for the selection and ongoing assessment of superannuation funds for nomination as default funds in modern awards.
20 December 2011

On 18 November 2011, Parliamentary Secretary for Immigration and Multicultural Affairs, Senator the Hon Kate Lundy, announced the establishment of an independent panel of eminent community leaders to conduct an inquiry into Australian Government services to ensure they are responsive to the needs of Australians from culturally and linguistically diverse backgrounds.

15 December 2011

We live in a 'wired society'. But how much are people affected by mental illness included in this? Does social media increase isolation or help people overcome it?