Reforming public services

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07 September 2009British politician Alan Milburn's speech given at an Eidos breakfast in Brisbane in September. Milburn led a radical reform of the UK's national health service to devolve decision-making, increase provider autonomy, diversify supply and empower patients.

He is a proponent of citizen-centred public services. Throughout his presentation Alan discussed how supply-side reforms including greater diversity in provision need to be coupled with demand-side drivers such as choice for users in order to make modern services better attuned to the needs of the individual citizen. Milburn, a close friend of Kevin Rudd, has a word of caution for the Prime Minister.

Publication typeDiscussion paper
Publisher TypeAcademic research centre, APO Member
CoverageAustralia
Permanent URLhttp://apo.org.au/node/18814
Views1633

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