This report summarises the outcomes of submissions, consultations and interviews regarding the proposals canvassed in the initial consultation paper, and proposes a number of recommendations and reforms to ensure that consumers have access to an effective and efficient complaints handling procedures, as well as appropriate redress mechanisms.
This research modelled five alternative pathways to funding social housing and found the ‘capital grant’ model, supplemented by efficient financing, provides the most cost effective model for Australia. The research also established the current and future unmet need for social housing in different parts of Australia.
This project sought to understand the impact of this Child-At-Risk (CAR) electronic Medical Record (eMR) alert information sharing system on outcomes for women and children. This included understanding how staff responded to seeing Child-At-Risk alerts on a client’s eMR, the practices that were carried out in response, and the perceived outcomes for clients.
This technical paper, requested by the Royal Commission, examines aspects of the regulation of financial product and service providers in the United Kingdom, the Netherlands, New Zealand and the United States.
This report provides fresh insights for those developing content moderation policy and regulation by illustrating how leading companies’ missions, business models, and team sizes influence their approaches. Along the way, the report teases out the emergent challenges and tensions these actors face in balancing context and consistency.
Galexia is undertaking a Second Privacy Impact Assessment (PIA) for the Digital Transformation Agency (DTA) on the proposal to establish the Trusted Digital Identity Framework (TDIF).
The purpose of this PIA is to assist in identifying and managing privacy issues that are raised by the establishment of the TDIF.
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