Digital transformation represents one of the best opportunities to deliver more to those who pay for government, those who work for government, and those who government works for.
This is the report of the Review of Schedule 5 to the Broadcasting Services Act 1992 (the Act), conducted by the Department of Communications, Information Technology and the Arts (the Department). Schedule 5 of the Act establishes the Online Content Co-regulatory Scheme (the Scheme), which...
This discussion paper is the starting point of two reviews inviting stakeholders and interested parties to provide their views about the Online Safety Act and the Online Content Scheme in Schedules 5 and 7 to the BSA, which regulates the internet industry and content services...
BETA partnered with the Australian Tax Office to design and test behaviourally informed methods of communications aimed at improving compliance among businesses in the Deferred GST Scheme.
This report provides an overview of how US public libraries communicate to their users and the broader community. Results confirm that libraries do a lot with limited resources, there’s a focus on social media, and that efforts successfully increase community awareness about the library.
In November 2017 researchers from the Centre for Urban Research, RMIT University surveyed Australian local government authorities (LGAs) to gather data on public Wi-Fi (PWF) provision. The survey is part of an Australian Research Council funded project Public Wi-Fi as Urban Infrastructure: the Australia Case...
Telecommunications services are vital to participate in modern society. Business, education, health, social and safety activities all rely on connecting with others, and those without functional and reliable telecommunications services risk being left out. The Committee has released this issues paper, which provides an outline...
The Office of the eSafety Commissioner commissioned research into how older Australians perceive and use digital devices and the internet. This research has been undertaken to inform development of the Be Connected program to provide resources and support training to increase the confidence, skills and...
This report recommends that the Department of the House of Representatives, in conjunction with the Department of Parliamentary Services, work within existing resources to update the House e-petitions system and web page design to improve user experience and accessibility for all users.
The central message of this report is that the impact of digital regulation should be viewed through the prism of human rights law. Government attempts to control the digital world pose an inevitable tension between two fundamental human rights - fair access to the internet...
This resource aims to inform consideration of any changes to regulatory settings that may be needed to support the rollout and adoption of 5G services. It provides estimates of the costs and benefits that may stem from 5G and the impacts on businesses and consumers....
This report details the ACCC’s recommendations, actions and findings in relation to a broad range of communications services, including broadband and voice services, aggregation and transmission services, data centres and content delivery networks and the internet of things.
This report employs social science methods in the field to understand the role that technology and connectivity play in refugees’ lives, and addresses key information gaps for international organisations, NGOs, governments, academic researchers and technologists.
This policy report is a statement on how tech and design can maximise opportunities for making the legal sector better. It provides a guide for individuals working in legal industries, or those hoping to get into them, to improve the way justice works.
Since 2014, millions of refugees and migrants have arrived at the borders of Europe. This article argues that, in making their way to safe spaces, refugees now rely upon both physical and digital infrastructure.
This Memorandum of Understanding (MOU) between the Digital Transformation Agency (DTA) and the Australian Information Industry Association (AIIA) exists to facilitate practical ways for the DTA and the AIIA to engage to achieve mutually beneficial outcomes.
This study shows the landscape for legal disputes around reputation is changing, as the question ‘who is a publisher’ continues to evolve. It highlights the growing influence of social platforms and websites not affiliated with media companies as the source of legal disputes.
This report examines the perspectives of both providers and users of library services from Australia, New Zealand, Singapore, and the United Kingdom to decode the value of online library spaces and digital services from the users’ perspective while noting their behaviour and preferences as they...
The ACCC encourages submissions responding to this issues paper from market participants, including media content creators/journalists, media outlets, digital platforms, advertisers, consumers, small businesses and industry associations.