Public administration

Audio podcast

18 Jul 2017

On 18 July the Lowy Institute hosted a conversation with Dr Michael Fullilove and Dennis Richardson AO, who until his recent retirement was one of Australia’s most experienced and respected public servants.

On 12 May 2017, Dennis Richardson retired as the Secretary of the Department of...

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Report

12 Jul 2017

This audit assessed whether the Office of the Registrar of Indigenous Corporations (ORIC) supports good governance in Indigenous corporations consistent with the Corporations (Aboriginal and Torres Strait Islander) Act 2006 (CATSI).

To form a conclusion on the audit objective, the ANAO...

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Article

05 Jul 2017

New Zealand’s Lab+ experiment has been testing the concept of what integrated services could look like into the future. The team’s Australian lead, Pia Waugh, explores three models of user-centric services that came out of the research.

One of the outcomes of this work was, through the...

Report

27 Jun 2017

Audit objective and criteria

The objective of the audit was to assess the effectiveness of the Department of Human Services’ implementation of myGov as at November 2016. To form a conclusion against this objective, the ANAO adopted the following high level audit criteria...

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Report

21 Jun 2017

Superu and the Victoria University School of Government (SoG) hosted a roundtable for senior officials and experts with Dr Sarah Morton (Co-Director for the Centre for Research on Families in Edinburgh, and a Director of What Works Scotland). Andrew Kibblewhite, as Head of the Policy Profession...

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Discussion paper

16 Jun 2017

This paper is the first in a forthcoming series canvassing issues of importance to the practice of public administration in Commonwealth Aboriginal and Torres Strait Islander Affairs and is concerned with the structure and function of Indigenous Affairs. Future papers will concentrate on issues...

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Journal article

15 Jun 2017

One-stop-shops (OSSs) are not a recent invention, but they are currently popular as governments attempt to address complaints about fragmentation in public service delivery. OSSs often struggle with multiple implementation problems. This review assesses ten years of research into government one-...

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Research report

10 Jun 2017

Governments are increasingly turning to public sector innovation (PSI) labs to take new approaches to policy and service design.

This turn towards PSI labs, which has accelerated in more recent years, has been linked to a number of trends. These include growing interest in evidence-based...

Policy report

30 May 2017

The social sector or ‘social services sector’ delivers a wide range of services to New Zealanders throughout their lives (Whitcombe, 2009; Social Sector Forum, 2014, p. 1). The significance of the social sector for achieving positive outcomes in the lives of New Zealanders is reflected in its...

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Report

10 May 2017

Public participation is the involvement of those affected by a decision in the decision-making process. In Australia and overseas, there is growing recognition of the value of public participation as an essential part of planning projects and making decisions. 

In this audit, we examine...

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Journal article

08 May 2017

Introduction

This article addresses a key theme of regulatory activity – decision making – in the context of the Government Regulatory Practice Initiative (G-Reg). This initiative has a broad focus on the improvement of regulatory practice and the development of the...

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Research report

08 May 2017

Key points

  • Extraordinary growth in data generation and usability has enabled a kaleidoscope of new business models, products and insights. Data frameworks and protections developed prior to sweeping digitisation need reform. This is a global phenomenon and Australia
  • ...
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Research report

11 Apr 2017

This report looks at ways to help public authorities apologise for mistakes.

Many of the people who approach the Ombudsman are upset, not just about an authority’s mistake, but with the way the authority responded to their concerns. They want the authority to acknowledge and fix the...

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Research report

20 Mar 2017

It is a truism that taxpayers’ money should not be used for personal gain. This should be ingrained into every person employed on the public purse, but as this, and so many other Ombudsman investigations in past years illustrate, it is not always the case.

This investigation focuses on...

Website

20 Mar 2017

The Government has set 10 challenging results for the public sector to achieve over the next five years.

TEN RESULTS WITHIN FIVE AREAS

Reducing long-term welfare dependence

1. Reduce the number of people who have been on a...

Research report

14 Mar 2017

All Change lays bare the staggering amount of change in key UK government policies over the last five decades.

The report examines three policy areas which have experienced near-constant upheaval: further education, regional governance and industrial policy. For example, the last...

Research report

28 Feb 2017

Audit objective and criteria

The objective of the audit was to assess the Department of Human Services’ and the Department of Social Services’ management of selected fraud prevention and compliance Budget measures. To form a conclusion against the audit objective, the...

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Research report

31 Jan 2017

This report provides Parliament and the New Zealand public an independent account of how effectively and efficiently the Canterbury Earthquake Recovery Authority (CERA) has performed. 

The report is in five sections:

  1. Introduction 
  2. Establishing and managing the
  3. ...
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Presentation

06 Dec 2016

In her speech to the CSIRO-Monash Superannuation Research Cluster Conference 2016 in Melbourne, the Productivity Commission's deputy chair says evidence based research is a critically endangered beast.

Introduction

Good morning. And welcome to the 2016 CSIRO-Monash...

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Essays

05 Dec 2016

As Fabians we believe in harnessing the power of the state to drive social and economic progress, and to protect our community and environment from exploitation.

Now, more than ever we need a skilled and motivated public sector to continue the social democratic project in an era of...

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