Public administration

Report
11 April 2017

This Victorian Ombudsman report finds that while saying sorry may sometimes be difficult for public authorities, if done well, the results are often worth all the effort and more.

Report
10 April 2017

This report found deficiencies in the Department of Human Services' implementation of the automated debt system known as Online Compliance Intervention.

31 March 2017

A practical guide to effective public policy advising, written by a practitioner for practitioners.

Report
20 March 2017

This Victorian Ombudsman report reveals Mt Buller and Mt Stirling senior management spent more than $85,000 of public funds on international family travel, entertaining friends, bonuses and prizes...

Website
20 March 2017

Delivering better public services within tight financial constraints is one of the NZ Government's four priorities for this term. And achieving results that make a difference to New Zealanders is...

Report
14 March 2017

Outlining the staggering amount of change in key UK government policies over the last five decades, this paper argues that reinvention leads to huge waste and little progress.

Report
28 February 2017

This audit assessed the Department of Human Services' and the Department of Social Services’ management of selected fraud prevention and compliance Budget measures.

Report
31 January 2017

This report provides Parliament and the New Zealand public an independent account of how effectively and efficiently the Canterbury Earthquake Recovery Authority (CERA) has performed. 

Presentation
6 December 2016

In her speech to the CSIRO-Monash Superannuation Research Cluster Conference 2016 in Melbourne, the Productivity Commission's deputy chair says evidence-based policy research is a critically...

Essays
5 December 2016

Reforming the public sector should be a topic of vital interest to all progressives.