Communication and technology

Discussion paper

1 Dec 2017

The ACCC has released this discussion paper on Telstra’s proposed variation to the migration plan to facilitate the rollout of 'fibre to the curb' for the NBN, together with some other proposed variations to the plan.

Telstra’s proposed variation includes changes to:...

Annual Report

20 Oct 2017

Note that figures in tables and in the text of this report may be rounded. Figures in the text are generally rounded to one decimal place, while those in tables are generally rounded to the nearest thousand. Discrepancies in tables between totals and sums of...


29 Sep 2017

The telephone universal service obligation (USO) requires that Telstra provides all Australians with ‘reasonable access’ to standard telephone services and payphones on an ‘equitable basis’. Telstra has had some form of statutory USO for several decades.

In 2012, the USO was incorporated into a...

Policy report

3 Sep 2017

The first Digital Brisbane strategy launched in 2013, before ride-sharing services were commonplace, and when social media was still free. Small business owners didn’t know how they were going to be affected by technology and disruption, and the Australian entrepreneurial push was in its infancy....

Research report

6 Jun 2017

Despite wide concern about cyberattacks, outages and privacy violations, most experts believe the Internet of Things will continue to expand successfully the next few years, tying machines to machines and linking people to valuable resources, services and opportunities.

Connection begets connection. In 1999, 18...


15 May 2017

Examines the availability and consumption of local content and local news in regional Australia.


The 2017 report consolidates the findings drawn from three separate local content research projects undertaken by the ACMA in 2016:

Regional Australians’ access to local content—Community...

Blog post

21 Apr 2017

The Panama Papers has received the Pulitzer Prize in the Explanatory Reporting category. The International Consortium of Investigative Journalism (ICIJ) – the Washington D.C.-based organization that coordinated the project – interpreted this as a prize to collaborative journalism itself. The use of technology was its...

Policy report

13 Apr 2017

The Scaling Humanitarian ICTs Network (SHINE) funded by Sida, set out with the theory of change that the quality and efficiency of humanitarian aid can be improved in a variety of contexts through the adoption of Information Communications Technologies (ICTs). With applications in Ethiopia, DRC,...


5 Apr 2017

Minister's foreword

The Business Growth Agenda (BGA) sets out the Government’s work to build a productive and competitive economy, focusing on the six key inputs businesses need to succeed, grow, and add jobs: export markets, investment, innovation, skilled and safe workplaces, natural resources,...

Journal article

19 Mar 2017

This paper discusses the potential role of Internet communication technologies, including social media, in the integrated reporting process. A media richness framework provides a conceptual basis to examine the features of Internet technologies, which can facilitate the important external communication aspect of integrated reporting.We find...

Blog post

11 Mar 2017

Fake News has upset a lot of people and caused real damage but it’s been good news for journalism analysts like me. I’ve never had more interest in a media issue than this. I’ve never been busier talking and researching a topic and its consequences....

Blog post

16 Feb 2017

To our community,

On our journey to connect the world, we often discuss products we're building and updates on our business. Today I want to focus on the most important question of all: are we building the world we all want?

History is...

Research report

8 Feb 2017

Algorithms are aimed at optimizing everything. They can save lives, make things easier and conquer chaos. Still, experts worry they can also put too much control in the hands of corporations and governments, perpetuate bias, create filter bubbles, cut choices, creativity and serendipity, and could...

Research report

3 Feb 2017

Australia is set to be the world’s most connected continent following the completion of the NBN rollout in 2020, according to new research released today.

Developed by Western Sydney University, this report provides an in-depth analysis into how advancements in technology and nationwide access...

Research report

12 Jan 2017

This year’s key developments will centre on fears about how changing technology is affecting the quality of information and the state of our democracy. The arrival of Donald Trump in the White House and elections in France and Germany will highlight the increasing power of...

Research report

16 Dec 2016

This is the eleventh year that Ofcom has published the International Communications Market Report. The report benchmarks the UK communications sector against 17 comparator countries.

UK communications sector revenues were the second highest in Europe, with people in the UK among the heaviest users...

Research report

14 Dec 2016

5G means seamless connectivity. Ultra-fast and ultra-reliable, transmitting massive amounts of data at super low latency. It will support the ever increasing requirements of the existing network and new applications as unknowable today as the 4G services we take for granted would have been a...

Research report

6 Dec 2016

The purpose of this research is to examine the complex interplay on the Internet between the right to freedom of expression (and information), transparency, and the right to privacy, which is further complicated by the competing interests of stateholders including the State, Internet users, ICT...

Annual Report

30 Nov 2016

With almost nine out of ten Australian adults now online, the ACMA Communications report 2015–16 shows that our growing appetite for digital content is driving change across the communications sector.

The continuing increase in the amount of data consumed over fixed and mobile networks...

Research report

23 Nov 2016

The Measuring the Information Society Report, which has been published annually since 2009, features key ICT data and benchmarking tools to measure the information society, including the ICT Development Index (IDI). The IDI 2016 captures the level of ICT developments in 175 economies worldwide and...