BETA has partnered with the Australian Communications and Media Authority to develop a guide to help NBN providers present information to consumers more clearly. This guide challenges the assumption that people need more information to make better decisions, and suggests that less, clearer and more...
This topic paper describes the broadband network and explains basic broadband service metrics and performance measures. The paper also considers the underlying technology and how this has developed over time and improved broadband performance in New Zealand and internationally.
Telecommunications services are vital to participate in modern society. Business, education, health, social and safety activities all rely on connecting with others, and those without functional and reliable telecommunications services risk being left out. The Committee has released this issues paper, which provides an outline...
Inequality has many faces, and exists both within and between many societal groups. In this analysis, the face of inequality that we explore is people’s access to new ultra-fast broadband technologies. Such access may be instrumental in improving an individual’s place within society in this...
This resource aims to inform consideration of any changes to regulatory settings that may be needed to support the rollout and adoption of 5G services. It provides estimates of the costs and benefits that may stem from 5G and the impacts on businesses and consumers....
This report details the ACCC’s recommendations, actions and findings in relation to a broad range of communications services, including broadband and voice services, aggregation and transmission services, data centres and content delivery networks and the internet of things.
This report argues that with internet service becoming ever more central to modern social, political and economic life, access to functional and affordable broadband, like access to running water and electricity, must be available to all.
Australians have embraced data-intensive applications, such as video-on-demand (VOD) services. Households now reasonably expect that they will be able to use these applications on demand, at any time of day— and, by implication, that infrastructure, networks and services will have the capacity to deliver this....
This year, the ACCC will focus on consumer issues in broadband services and energy, competition in the financial services and commercial construction sectors, systemic consumer guarantee issues, and conduct that may contravene the new misuse of market power and concerted practices provisions.
The Government is disappointed that after considering 191 submissions; holding 15 public hearings; receiving testimony from 179 witnesses; and undertaking three site visits, the Committee’s majority report and recommendations indicates a failure to understand the fundamentals of the NBN.
The technology, media and entertainment, and telecommunications ecosystem remains as fascinating as ever in 2018. Will augmented reality become mainstream? How will machine learning affect the enterprise? What's the future of the smartphone? This predictions report provides insight into transformation and growth opportunities over the...
The ACCC has released this discussion paper on Telstra’s proposed variation to the migration plan to facilitate the rollout of 'fibre to the curb' for the NBN, together with some other proposed variations to the plan.
This report covers key and useful metrics for analysing and understanding the Internet, grouped around three topic areas: access, trust and creative potential.
With a third of the population living in regional Australia, a strong internet is required now more than ever to provide regional Australians with the same opportunities their metropolitan counterparts enjoy, argues Matthew Meagher.
This ACCC draft report for the communications sector market study includes the draft findings, proposed recommendations and proposed actions, in relation to a number of communications services across the retail and wholesale supply chain.
This report outlines the operations and performance of the Department of Communications and the Arts for the financial year ended 30 June 2017. It has been prepared in accordance with the provisions of section 46 of the Public Governance, Performance and Accountability Act 2013.
The past year has seen a significant increase in the number of complaints, after five years of decline. The Ombudsman has responded to this with an increase in staff numbers and changes to the structure of the organisation.
The committee notes that it is conducting a 'live' inquiry about the rollout of the NBN. As this report is being tabled, NBN infrastructure is being constructed and NBN customers are choosing plans from their Retail Service Providers (RSPs).