The NDIS emerged from years of discussions about problems with the existing disability support arrangements, the need for reform, and proposals for new models of disability support. Key developments in the realisation of the NDIS are outlined in this paper.
This article unpacks what is meant by customer-centricity, and provides a guide and practical tips for disability service providers looking to take a customer-centric approach to transforming their operating model.
While the National Disability Insurance Scheme (NDIS) is expected to largely replace the current provision of services to people with disability under the National Disability Agreement (NDA), many people were still receiving support under the NDA in 2016–17.
This paper asks for feedback on how to make sure that if supported school transport is in the NDIS, it is safe, flexible, affordable and reliable. It explores how supported school transport could work in the NDIS in a nationally consistent way. The potential model...
Leading up to the budget there has been a good deal of concern over the status of the NDIS, also known as DisabilityCare Australia. It is important to understand just what is going on and how secure the funding might be.
This report is based on information extracted from complaint investigations, stakeholder feedback, briefings provided by the NDIA, and the legislation, policy and procedural guidance relevant to the administration of reviews under the National Disability Insurance Scheme Act 2013.
A new proposal for a portable training system for disability support workers under the NDIS would help to ensure the program achieves its goal of delivering high-quality, individualised services to people with disabilities. The proposal is developed in this report from the Centre for Future...
This consolidated report contains findings based on all data collections undertaken over the course of the evaluation, including surveys and interviews with NDIS participants, their families and carers, disability support providers, and other stakeholders.
The committee received a wealth of information and evidence throughout the inquiry. As a result, the committee has made twenty-six recommendations, which aim to ensure that improved and appropriate arrangements can be put in place to provide necessary and reasonable supports for all NDIS participants...
The gaps and solutions raised in this report should not be seen as a fundamental criticism of the NDIS or the NDIA, which is an important step forward in disability reform in Australia. Instead, they should be viewed as a way of adding national psychosocial...
Most of the findings in this report are based on the 2017 Annual Market Survey, which saw 516 disability service providers share their experiences. The survey focuses on the 2016-17 financial year, and highlights the key concerns of the sector, as well as what’s needed...
The scale, pace and nature of the changes that the NDIS is driving are unprecedented in Australia. To reach the estimated 475 000 participants in the scheme by 2019 20, the NDIA needs to approve hundreds of plans a day and review hundreds more. The...
This audit assessed the effectiveness of controls being implemented or developed by the National Disability Insurance Agency (NDIA) to ensure National Disability Insurance Scheme (NDIS) access decisions are consistent with legislative and other requirements
The article analyses evidence relating to the outcomes reported from countries that have experimented with individual funding approaches and sets out lessons concerning their implementation, in terms of the further development of the NDIS.
I recently attended the Primary Health Care Research and Information Service conference in Brisbane, and was surprised that at Australia’s premier forum on primary health care (PHC) there was not one presentation on the National Disability Insurance Scheme (NDIS) and the impact of its rollout...
This evaluation report argues that there is a need to refresh the National Arts and Disability Strategy, to reflect the impact of and opportunities presented by the NDIS.
This WA disability services industry plan provides a snapshot of the key findings, analysis of service capability and strategies for transition.
This report provides an overview of activities that relate to the implementation, performance and governanceof the NDIS from 1 July 2016 to 30 June 2017.
The NDIS eligibility criteria for people with mental illness is a central concern for all stakeholders. This report found that whilst the current eligibility criteria could be improved to provide greater clarity, the apparent reliance on diagnosis, rather than functional needs, is likely to result...