16 December 2016

Ofcom's international report finds that UK communications sector revenues were the second highest in Europe, with people in the UK among the heaviest users of smartphones and the most avid users...

15 December 2016

Aims to provide a single, comprehensive annual source of infrastructure statistics for use by policymakers, industry leaders, transport analysts and the wider Australian community.

6 December 2016

This draft report explores the future direction of a universal service obligation in an evolving telecommunications market, and invites feedback from the public.

Annual report
13 October 2016

This report includes the 2015–16 annual reports for the Australian Communications and Media Authority and the Office of the Children’s eSafety Commissioner.

Journal article
31 August 2016

While a number of investigations of online language learning behaviours are available, there are currently few ‘micro’ analytic studies that explore the role of different types of small talk to...

Discussion paper
7 June 2016

The Productivity Commission has called on those interested in the future direction of telecommunications in Australia to contribute to its new public inquiry on the Telecommunications Universal...

13 January 2016

The 15th edition of the TMT Predictions identifies critical inflection points that should inform industry strategic thinking, and explains how these will manifest over the next 12-18 months for...

22 October 2015

This report reviews the adequacy of telecommunications services in regional Australia.

Annual report
14 October 2015

This year, the TIO handled 124,417new complaints and 44,365 enquiries from Australian telco consumers, positioning our service once again as the busiest Ombudsman in the country.

24 September 2015

Examines spend management tools and alerts for post-paid mobile phone consumers, and their relationship with unexpectedly high bills.