Internet service providers

Discussion paper

9 Aug 2018

The purpose of this consultation is to seek submissions from a range of stakeholders, including industry and data users, on the ACCC’s proposed Internet Activity Record Keeping Rule (RKR).

Guide

Improving information provision to customers using behavioural insights
9 Jul 2018

BETA has partnered with the Australian Communications and Media Authority to develop a guide to help NBN providers present information to consumers more clearly. This guide challenges the assumption that people need more information to make better decisions, and suggests that less, clearer and more...

Guide

7 Jul 2018

IFLA's Net Neutrality Toolkit aims to provide readers (libraries and library associations) with a clear yet coincise description of what net neutrality is, and ideas of how librarians can fight to maintain a free, unhindered internet.

Briefing paper

5 Jul 2018

This topic paper describes the broadband network and explains basic broadband service metrics and performance measures. The paper also considers the underlying technology and how this has developed over time and improved broadband performance in New Zealand and internationally.

Report

5 Apr 2018

This report details the ACCC’s recommendations, actions and findings in relation to a broad range of communications services, including broadband and voice services, aggregation and transmission services, data centres and content delivery networks and the internet of things.

Report

How local governments can provide network neutrality, privacy, and access for all
30 Mar 2018

This report argues that with internet service becoming ever more central to modern social, political and economic life, access to functional and affordable broadband, like access to running water and electricity, must be available to all.

Working paper

27 Feb 2018

Australians have embraced data-intensive applications, such as video-on-demand (VOD) services. Households now reasonably expect that they will be able to use these applications on demand, at any time of day— and, by implication, that infrastructure, networks and services will have the capacity to deliver this....

Report

21 Feb 2018

This report was produced for Australian Screen Association (ASA) to give an initial assessment of the efficacy of the site blocking of 5 sites implemented in Australia in December 2016, using data from 1 October 2016 up to 31 March 2017.

Commentary

13 Feb 2018

Copyright safe harbours can be a useful policy tool. They help ensure that exposure to copyright liability doesn’t inhibit socially or economically useful activity, such as developing internet infrastructure.

Briefing paper

13 Feb 2018

The Online Infringement Amendment (OIA) enables a copyright owner to apply to the Federal Court to block access to an online location operated outside Australia with the primary purpose of infringing (or facilitating infringement of) copyright content. This review supports the Australian government’s commitment to...

Draft report

30 Oct 2017

This ACCC draft report for the communications sector market study includes the draft findings, proposed recommendations and proposed actions, in relation to a number of communications services across the retail and wholesale supply chain.

Audio

22 Oct 2017

Will speeds provided by the new 5G network make home internet connections redundant?

Annual Report

20 Oct 2017

This report outlines the operations and performance of the Department of Communications and the Arts for the financial year ended 30 June 2017. It has been prepared in accordance with the provisions of section 46 of the Public Governance, Performance and Accountability Act 2013.

Discussion paper

5 Oct 2017

The development of an implementation policy for Direct Registration will allow Australian internet users the choice to register a domain name directly before the dot in .au - for example, yourname.au

Report

29 Sep 2017

The committee notes that it is conducting a 'live' inquiry about the rollout of the NBN. As this report is being tabled, NBN infrastructure is being constructed and NBN customers are choosing plans from their Retail Service Providers (RSPs).

Guide

Version 1 August 2017
21 Aug 2017

The ACCC has published this guidance for retail service providers on how to advertise speeds for fixed-line broadband services, including clearly identifying typical peak speeds.

Article

1 Aug 2017

NBN Co's CEO has launched a blistering attack on the telecommunications industry, blaming an "overcompetitive" market and "land grab environment" for the slow speeds experienced by consumers.

Report

The Electronic Frontier Foundations's seventh annual report on online service providers’ privacy and transparency practices regarding government access to user data
10 Jul 2017

While many technology companies continue to step up their privacy game by adopting best practices to protect sensitive customer information when the government demands user data, telecommunications companies are failing to prioritise user privacy when the government comes knocking.

Annual Report

17 Mar 2017

After one full year of operations, Digital Rights Watch has released its inaugural annual report.

Commentary

Article

19 Jan 2017

In possibly Australia’s most important privacy case to date, the Federal Court today dealt a severe blow to Australia’s information privacy laws by narrowing the definition of “personal information”.

Australia’s data privacy laws only protect “personal information”, which is defined by whether a person...

Overview

 

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