Internet service providers

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21 Feb 2018

This report was produced for Australian Screen Association (ASA) to give an initial assessment of the efficacy of the site blocking of 5 sites implemented in Australia in December 2016, using data from 1 October 2016 up to 31 March 2017.


13 Feb 2018

Copyright safe harbours can be a useful policy tool. They help ensure that exposure to copyright liability doesn’t inhibit socially or economically useful activity, such as developing internet infrastructure.

Briefing paper

13 Feb 2018

The Online Infringement Amendment (OIA) enables a copyright owner to apply to the Federal Court to block access to an online location operated outside Australia with the primary purpose of infringing (or facilitating infringement of) copyright content. This review supports the Australian government’s commitment to...

Draft report

30 Oct 2017

This ACCC draft report for the communications sector market study includes the draft findings, proposed recommendations and proposed actions, in relation to a number of communications services across the retail and wholesale supply chain.

Audio program

22 Oct 2017

Will speeds provided by the new 5G network make home internet connections redundant?

Annual Report

20 Oct 2017

This report outlines the operations and performance of the Department of Communications and the Arts for the financial year ended 30 June 2017. It has been prepared in accordance with the provisions of section 46 of the Public Governance, Performance and Accountability Act 2013.

Discussion paper

5 Oct 2017

The development of an implementation policy for Direct Registration will allow Australian internet users the choice to register a domain name directly before the dot in .au - for example,


29 Sep 2017

The committee notes that it is conducting a 'live' inquiry about the rollout of the NBN. As this report is being tabled, NBN infrastructure is being constructed and NBN customers are choosing plans from their Retail Service Providers (RSPs).


21 Aug 2017

The ACCC has published this guidance for retail service providers on how to advertise speeds for fixed-line broadband services, including clearly identifying typical peak speeds.


1 Aug 2017

NBN Co's CEO has launched a blistering attack on the telecommunications industry, blaming an "overcompetitive" market and "land grab environment" for the slow speeds experienced by consumers.


10 Jul 2017

While many technology companies continue to step up their privacy game by adopting best practices to protect sensitive customer information when the government demands user data, telecommunications companies are failing to prioritise user privacy when the government comes knocking.

Annual Report

17 Mar 2017

After one full year of operations, Digital Rights Watch has released its inaugural annual report.



19 Jan 2017

In possibly Australia’s most important privacy case to date, the Federal Court today dealt a severe blow to Australia’s information privacy laws by narrowing the definition of “personal information”.

Australia’s data privacy laws only protect “personal information”, which is defined by whether a person...

Research report

20 Dec 2016

This is the third piece of research to track the effectiveness of changes to the Telecommunications Consumer Protections (TCP) Code in 2012 and other outcomes of the ACMA’s Reconnecting the Customer inquiry. This research examines the effectiveness of the changes now that they have been...

Research report

14 Dec 2016

The Australian Government has committed to provide $29.5 billion in equity funding to NBN Co Limited (NBN Co) for the rollout of the National Broadband Network (NBN) by 2020. The Government also recently agreed to provide NBN Co with a loan of $19.5 billion to...

Discussion paper

4 Jul 2016

On 4 July 2016, the ACCC issued a discussion paper for the wholesale ADSL service declaration inquiry seeking industry views on whether the wholesale ADSL service should continue to be declared.

A number of changes have occurred since the wholesale ADSL service was first...



31 Mar 2016

Martin Moore, Senior Research Fellow at King's College London, asks readers to imagine if on June 23 this year British citizens looking at found the words '#VoteIn' towards the bottom of the search page.

Moore claims that most of us still think of...


6 Oct 2015

This release presents results from the Internet Activity Survey (IAS) conducted in respect of the three months ended 30 June 2015.

The ABS counts the number of subscribers that have an internet connection with an ISP on the last day of the reference period....

Research report

17 Jun 2015

Are you one of the more than five million adult Australians now using a voice over internet protocol (VoIP) service? The evolution of VoIP in Australia , the second complementary report in the ACMA Communications report 2013–14 series , shows that VoIP services have been...

Research report

19 Jan 2015

"Fostering Freedom Online: the Role of Internet Intermediaries” is the third title in the UNESCO Internet freedom series. With the rise of Internet intermediaries that play a mediating role on the internet between authors of content and audiences, UNESCO took a joint initiative, with the...