This paper demonstrates an emotion-led design approach, and associated co-design methods, intended to help create medical waiting rooms where patients feel welcomed and cared-for.
This interim report presents the committee's findings and conclusions about the effect of red tape on the provision of health services.
Responding to the needs of people who are most at risk of poor health outcomes is a priority for governments and communities across Australia. While definitions vary, there is widespread agreement in the literature that the commissioning of health services is more than traditional planning,...
A growing and ageing population and an ageing health workforce creates challenges for New Zealand to have the right health professionals in the right place, at the right time for our future needs.
Health Workforce New Zealand’s mandate is to build...
This report is the result of the Ministry of Health's independent review, undertaken by Sapere Research Group, of disability information advisory services (DIAS) and needs assessment service coordination (NASC) functions. The report will help inform the work the Ministry is doing over...
The Mental Health and Addiction Workforce Action Plan is part of an outcomes approach. It contributes to achieving the vision of the New Zealand Health Strategy. For mental health and addiction, this means enabling people to thrive and experience wellbeing wherever they live and whatever...
The AMA public hospital report card presents key data on public hospitals published by the Commonwealth, year on year. It uses this published data to assess the performance and capacity of our public hospitals to meet the community’s need for hospital services.
This paper discusses the use of secondments as a tool to increase knowledge translation between academics and policy makers by developing individual capacity.
A case study is presented of a reciprocal secondment between a government department and a university.
Enablers of knowledge translation...
This report provides an update on the health services provided by Aboriginal Community Controlled Health Services (ACCHS), using data from the Australian Institute of Health and Welfare's Online Services Report (OSR) data collection and the national Key Performance Indicators (nKPIs) for Aboriginal...
The survey tool was based on the Schalock Quality of Life Framework adapted for the New Zealand environment. Seventeen people with disabilities conducted face to face interviews with 332 people living in residential services in the Auckland, Manawatu and Wellington areas....
More than 657,000 health practitioners are now registered as part of Australia’s national registration and accreditation scheme, as detailed in the 2015/16 annual report published today by AHPRA, representing a growth of 20,000 more health practitioners over the past year.
The 2015/16 annual report...
The review was a detailed and extensive analysis into how the Department of Health & Human Services oversees and supports quality and safety of care across the Victorian hospital system.
It consulted widely, seeking the views and experiences of patients, clinicians, hospital managers and...
This special edition of the 'Policy Studies' journal examines performance measurement in social and public policy and public services. Taking a policy instrument perspective the papers in the edition, the articles examine the postitive and negative effects of performance measurement, and what works.
Australia’s health 2016 is the 15th biennial health report of the Australian Institute of Health and Welfare. This edition profiles current health issues in a collection of feature articles and statistical snapshots that cover a range of areas, including: The health status of Australians; Health...
Audit objective and criteria
The objective of this audit was to assess the effectiveness of the Department of Immigration and Border Protection’s administration of health services in onshore immigration detention. To form a conclusion against this objective, the ANAO adopted the following high-level...
This research found that supporting formerly homeless people and those at risk of homelessness into public housing in Western Australia reduced their use of health services as well as the frequency with which they did so. The reduction in health service use, which was particularly...
The proposed reporting framework is intended to enable the Steering Committee for the Review of Government Services to enhance its performance monitoring work on government service provision (the Report on Government Services) with complementary reporting on what works to improve outcomes for these services....
This report presents the latest available data on the eye health workforce in Australia. It also provides a baseline for reporting against workforce capacity indicators.
Every day, decisions are made in hospitals, or by governments, that influence how efficiently hospitals run. In 2013–14, the running costs of public hospitals ($44 billion) continued to represent the largest proportion of the $154.6 billion that was spent on health by all governments, insurers...
This audit examined the effectiveness of the health sector in preventing and responding to inappropriate behaviour including bullying and harassment.
Inappropriate behaviour including bullying and harassment have significant consequences—for individuals, patients and health sector agencies. This audit focused on the effectiveness...