Mobile communication systems

Draft report

30 Oct 2017

Communication underpins the social and commercial fabric of society. It is essential for all Australians to enable them to undertake daily activities, including maintaining contact with family and friends, and accessing commercial, government, medical and education services. And communication services can be a matter of...

Annual Report

18 Oct 2017

In 2016-17, the Telecommunications Industry Ombudsman developed a new strategy. This clear plan with four focused goals reaffirms the Board’s commitment to the Benchmarks for Industry-based Customer Dispute Resolution. For residential consumers, small businesses and telecommunications providers, this means the Ombudsman focuses on providing...


17 Oct 2017

5G is the next generation of mobile networks. More than an upgrade, 5G will complement the broader network ecosystem, working with the latest mobile networks, and broadband infrastructure to create more seamless connectivity.

Every previous generation of mobile telecommunications networks has brought significant gains...


12 Oct 2017

5G is the next step in the evolution of mobile wireless communications technology, promising improved connectivity, greater network speeds and bandwidth, and very low latency. The government considers that 5G is more than an incremental change for mobile communications. Rather, it will enable the next...

Discussion paper

11 Sep 2017

The ACMA’s Five-year spectrum outlook 2016–20 (FYSO), released in October 2016, sought feedback on a number of issues surrounding mobile broadband use of bands above 24.25 GHz—referred to as mmWave bands.

To further progress consideration of the mmWave bands, the ACMA hosted a spectrum...


7 Aug 2017

If you think it isn’t long since your smartphone started using 4G, you’re right. Telstra, Optus and Vodafone switched on their networks between 2011 and 2013. Adoption was rapid. By the end of 2014, 40 per cent of Australia’s mobile customers were using 4G, although...

Working paper

10 Jul 2017

The release of this research was part of the announcement by the Minister for Communications, noting that the rollout of the National Broadband Network (NBN) has surpassed the half-way mark, meaning more than 50% of Australian homes and businesses can now access fast, affordable high-speed...

Audio interview

6 Jun 2017

In the wake of terrorist attacks in London, Manchester — and now Melbourne's shooting and siege — social media and online messaging sites are being called on to do more to crack down on online extremists.

Malcolm Turnbull has joined with British Prime Minister...



19 Apr 2017

TPG Telecom Ltd has announced it intends to become Australia’s fourth mobile network operator, along with Telstra, Optus and Vodafone.

TPG Telecom Ltd has purchased spectrum licenses for A$1.26 billion and will spend another A$600 million building the network infrastructure. However, it has emphasised...

Research report

13 Mar 2017

On 12 January 2017, the Privacy Commissioner issued an interim report regarding a forensic audit of the mobile telephones of certain Victorian politicians and public servants being undertaken at the request or direction of the Premier of Victoria. The audit was in response to the...

Research report

14 Dec 2016

5G means seamless connectivity. Ultra-fast and ultra-reliable, transmitting massive amounts of data at super low latency. It will support the ever increasing requirements of the existing network and new applications as unknowable today as the 4G services we take for granted would have been a...

Research report

6 Dec 2016

This draft report explores the future direction of a universal service obligation in an evolving telecommunications market.

This draft report was released on 6 December 2016. You are invited to examine the draft report and to make written submissions by Friday 20 January 2017...

Annual Report

17 Nov 2016

The Telecommunications Industry Ombudsman (TIO) finds itself in a telecommunications landscape that is going through significant change, with new converging technologies and the roll out of major infrastructure. Investments in mobile infrastructure have greatly reduced the number of complaints about mobile services. At the same...


27 May 2016

Mobile technologies have the potential to revolutionize how populations interact with national health services.

1. Mobile technologies are becoming an important resource for health services delivery and public health due to their ease of use, broad reach and wide acceptance. According to a report...

Research report

21 Apr 2016

This report is published as part of OfCom's media literacy duties. It provides research that looks at media use, attitudes and understanding, and how these change over time, with a particular focus on those groups that tend not to participate digitally. The report covers TV,...

Briefing paper

24 Feb 2016

Mobile broadband spectrum management is one area where the ACMA, for a number of years, has provided detailed public guidance on its associated strategy and work program. In September 2015, the ACMA consulted on updating its strategy and work program in the discussion paper Beyond...


1 Feb 2016

Explanatory Statement

Issued by the Authority of the Minister for Communications.

Legislative Authority

Subsection 125AA(4) of the Telecommunications Act 1997 enables the Minister for Communications to direct the Australian Communications and Media Authority (ACMA), in writing, to determine...

Literature review

30 Dec 2015

This Evidence Check review examines the evidence regarding the benefits, uptake and operationalisation of mHealth technologies (including short messaging services (SMS), mobile apps and wearable devices) for chronic disease management and prevention.

The review found mHealth interventions can promote significant improvements in glycaemic control...

Conference paper

10 Dec 2015

How do we build urban resilience through key areas of critical infrastructure such as mobile communications? Mobile digital communication networks, encompassing commercial mobile and public wi-fi platforms, are ubiquitous in Australian cities, and digital inclusion has emerged as a major theme in metropolitan-level strategic planning...

Research report

30 Nov 2015

Currently, there are as many mobile subscriptions as people in the world, and every second, 20 new mobile broadband subscriptions are activated. In addition to the increase in subscribers, data consumption also continues to rise.

Consequently, mobile data traffic in Q3 2015 was 65...