Consumer behavior

Use for Consumer behaviour

Report

6 Dec 2018

This report on petrol price cycles in Australia examines how price cycles occur, how they have changed over time, and how consumers can use them to save money when they buy petrol.

Report

3 Dec 2018

ACIL Allen Consulting (ACIL Allen) was engaged by the Energy Consumers Australia to develop a strategic framework to support policy-makers to consider the range of tools and services needed by different Australian households to effectively manage their energy bills.

Report

3 Dec 2018

Energy Consumers Australia (ECA) is interested in understanding the barriers to the creation of an energy services market for mass market customers in Australia. Such services would include any products that allow consumers to better understand and/or manage their electricity usage and energy costs. These...

Report

27 Nov 2018

Gaming micro-transactions for chance-based items, called 'loot boxes' for the purposes of this inquiry, are included in some video games to provide players with a way to obtain virtual items for in-game use.

Report

9 Oct 2018

This report summarises the evidence for the effectiveness of minimum alcohol pricing, explains how a minimum price works, and identifies its likely effect on different groups within the Western Australian community.

Discussion paper

9 Oct 2018

The credit card market offers consumers a wide range of options when choosing a card. While many factors may influence this choice, this paper focuses on the main financial costs and benefits of holding a credit card.

Report

27 Sep 2018

The purpose of this report is to describe a mixed methods research project aimed at improving our understanding of the experience of energy vulnerable households under changes to electricity tariff structures.

Journal article

20 Sep 2018

This study expands on current knowledge and further defines the breadth of market influence that the top ten food companies have within the Australian food context, and how they use their brand power to create an illusion of choice for consumers.

Presentation

12 Sep 2018

This presentation was delivered for the conference of Behaviour Change for Energy Efficiency: Opportunities for International Cooperation in the G20 and beyond, Paris.

The Japanese Government launched its first national behavioral insights team named Behavioral Sciences Team (BEST) on the initiative of the Ministry...

Presentation

12 Sep 2018

In 2012, The Saudi Energy Efficiency Center (SEEC) launched the Saudi Energy Efficiency Program (SEEP – called hereafter ‘the Program’) with the objectives of improving the Kingdom’s energy efficiency by designing and implementing initiatives and their enablers. A sub-committee was established by SEEC’s Board, chaired...

Article

25 Jul 2018

Robert Fitzgerald AM, Commissioner with the Productivity Commission and SVA Board member, talks with Stuart Lloyd-Hurwitz, SVA Consulting’s Executive Director, about competition and contestability in the social sector and how it’s all about providing more consumer choice.

Guide

Improving information provision to customers using behavioural insights
9 Jul 2018

BETA has partnered with the Australian Communications and Media Authority to develop a guide to help NBN providers present information to consumers more clearly. This guide challenges the assumption that people need more information to make better decisions, and suggests that less, clearer and more...

Journal article

3 Jul 2018

Reducing residential energy use and related CO2 emissions across society requires approaches that understand energy demand as dependent on the performance of a range of interconnected social practices, which includes aspects of timing, location and material contexts. However, current energy policy and change initiatives often...

Journal article

30 Jun 2018

This paper reports on an Agent-Based Model. The purpose of developing this model is to describe ‘the uptake of low carbon and energy efficient technologies and practices by households and under different interventions’. There is a particular focus on modelling non-financial incentives as well as...

Report

21 Jun 2018

This report forecasts growth of the consumer market and uptake for electric vehicles (EVs) in Australia, and also includes modelling on the need for future charging infrastructure.

Report

28 May 2018

This report showcases the BIU's major projects since the last report in 2016, and sets out some of the lessons learned along the way.

Report

8 May 2018

In this rigorous and independent evaluation of Facebook’s new ad transparency plans, the authors of this report urge the company to improve its ad transparency tools to enable meaningful public scrutiny.

Journal article

4 May 2018

The difference between actual and calculated energy is called the ‘energy-performance gap’. Possible explanations for this gap are construction mistakes, improper adjusting of equipment, excessive simplification in simulation models and occupant behaviour. Many researchers and governmental institutions think the occupant is the main cause of...

Report

28 Mar 2018

This research found that behaviourally-informed fact sheets can improve consumers’ engagement with energy plans and increase their confidence in choosing the right energy plan or retailer.

Report

28 Mar 2018

BETA joined forces with the Department of the Environment and Energy and Appliances Online to see if we could encourage consumers to buy more energy‑efficient appliances—helping them to save money.

Overview

 

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