This report utilises qualitative interview data from disability service providers during the roll out of the NDIS to examine the effects of the introduction of a more competitive environment on collaborative working between providers who had historical relationships of working together.
The NDA is a high level agreement between the Commonwealth and State and Territory Governments, signed in 2008 (with a 2009 commencement) and then updated in 2012. It spans many aspects of disability policy, service provision, performance assessment and reporting. This issues paper has been...
The NDIS emerged from years of discussions about problems with the existing disability support arrangements, the need for reform, and proposals for new models of disability support. Key developments in the realisation of the NDIS are outlined in this paper.
This article unpacks what is meant by customer-centricity, and provides a guide and practical tips for disability service providers looking to take a customer-centric approach to transforming their operating model.
While the National Disability Insurance Scheme (NDIS) is expected to largely replace the current provision of services to people with disability under the National Disability Agreement (NDA), many people were still receiving support under the NDA in 2016–17.
This paper asks for feedback on how to make sure that if supported school transport is in the NDIS, it is safe, flexible, affordable and reliable. It explores how supported school transport could work in the NDIS in a nationally consistent way. The potential model...
Leading up to the budget there has been a good deal of concern over the status of the NDIS, also known as DisabilityCare Australia. It is important to understand just what is going on and how secure the funding might be.
This report is based on information extracted from complaint investigations, stakeholder feedback, briefings provided by the NDIA, and the legislation, policy and procedural guidance relevant to the administration of reviews under the National Disability Insurance Scheme Act 2013.
A new proposal for a portable training system for disability support workers under the NDIS would help to ensure the program achieves its goal of delivering high-quality, individualised services to people with disabilities. The proposal is developed in this report from the Centre for Future...
This consolidated report contains findings based on all data collections undertaken over the course of the evaluation, including surveys and interviews with NDIS participants, their families and carers, disability support providers, and other stakeholders.
This resource presents a how-to guide for non-profit organisations seeking to explore whether a merger is right for them, and if so, how to go about it - using insights and lessons learned from a recent large-scale merger in the disability sector.
This report finds that while only around 10% of Victorians living with severe mental illness are expected to be eligible for the NDIS, critical community mental health services, supporting all Victorians living with severe mental illness, are being decommissioned to fund the scheme.
This report finds that while the Boarding Houses Act 2012 was an historic step forward which has brought some improvement, it has not created the real change needed for the residents of boarding houses in New South Wales.
The committee received a wealth of information and evidence throughout the inquiry. As a result, the committee has made twenty-six recommendations, which aim to ensure that improved and appropriate arrangements can be put in place to provide necessary and reasonable supports for all NDIS participants...
This survey of 385 not for profit organisations identified a significant under-investment in IT, with many organisations using systems that aren’t working well enough to provide efficient services.
The gaps and solutions raised in this report should not be seen as a fundamental criticism of the NDIS or the NDIA, which is an important step forward in disability reform in Australia. Instead, they should be viewed as a way of adding national psychosocial...
This report makes twenty recommendations which aim to strengthen the effectiveness of the NDIS to ensure that children can be appropriately supported to reach their full potential.
Most of the findings in this report are based on the 2017 Annual Market Survey, which saw 516 disability service providers share their experiences. The survey focuses on the 2016-17 financial year, and highlights the key concerns of the sector, as well as what’s needed...
This inquiry focused on one aspect of the Disability Strategy, the accessibility and inclusiveness of the Australian community for people with disability.