Australia is in the midst of a major reform to the way the income support system is delivered. This research explores the lived experiences of accessing and interacting with Centrelink, how this affects people's lives and what improvements they would like to see.
This paper is the first from the Regulating Automated Legal Advice Technologies (RALAT) project supported by the University of Melbourne’s Networked Society Institute.
The project focuses on a cutting-edge development in legal technology: the automation of legal advice. It seeks to understand the practice...
This discussion paper argues that public policy should seek to accelerate automation to reap the productivity benefits, while building new institutions to ensure the dividends of technological change are broadly shared.
The National Transport Commission (NTC) is asking road transport agencies, police, and industry to provide input on how Australian governments should amend driver laws to facilitate the introduction of automated vehicles.
A new advocacy for older workers that doesn't rely on age-based stereotypes and focuses on more than age discrimination.
Automation is happening, and it will bring substantial benefits to businesses and economies worldwide, but it won’t arrive overnight. A new McKinsey Global Institute report finds realizing automation’s full potential requires people and technology to work hand in hand.
Recent developments in robotics, artificial...
The Internet of Things (IoT)—sensors and actuators connected by networks to computing systems—has received enormous attention over the past five years. A new McKinsey Global Institute report, The Internet of Things: Mapping the value beyond the hype , attempts to determine exactly how IoT technology...
This report summarises the findings of a three-year study investigating the social dimensions of autonomous and remote operations technologies in the Australian mining sector.
This report examined the economic and social impacts of a move towards the automation and remote operations of key functions in the mining industry.
This interim report details the outcomes of interviews conducted with technology developers, mine site and corporate mining personnel, regulators and mining human factors academics/consultants. The purpose of the interviews was to identify the human factors issues that may emerge, or are currently emerging, with automated...
This review of literature explores the emerging human factors trends with automated mining equipment. It begins by defining the term ‘human factors’ and why it is important to consider operators and maintainers when designing and deploying mining automation. Thereafter it briefly focuses on the need...
This project is aimed at understanding how new technologies can be developed in ways that take into account the human factors issues related to remote controlled/ automated mining equipment. Initially, the work includes conducting literature reviews, compiling an “active” database of existing and emerging technologies,...