BETA has partnered with the Australian Communications and Media Authority to develop a guide to help NBN providers present information to consumers more clearly. This guide challenges the assumption that people need more information to make better decisions, and suggests that less, clearer and more...
Telecommunications services are vital to participate in modern society. Business, education, health, social and safety activities all rely on connecting with others, and those without functional and reliable telecommunications services risk being left out. The Committee has released this issues paper, which provides an outline...
This report details the ACCC’s recommendations, actions and findings in relation to a broad range of communications services, including broadband and voice services, aggregation and transmission services, data centres and content delivery networks and the internet of things.
Australians have embraced data-intensive applications, such as video-on-demand (VOD) services. Households now reasonably expect that they will be able to use these applications on demand, at any time of day— and, by implication, that infrastructure, networks and services will have the capacity to deliver this....
The Government is disappointed that after considering 191 submissions; holding 15 public hearings; receiving testimony from 179 witnesses; and undertaking three site visits, the Committee’s majority report and recommendations indicates a failure to understand the fundamentals of the NBN.
The ACCC has released this discussion paper on Telstra’s proposed variation to the migration plan to facilitate the rollout of 'fibre to the curb' for the NBN, together with some other proposed variations to the plan.
This ACCC draft report for the communications sector market study includes the draft findings, proposed recommendations and proposed actions, in relation to a number of communications services across the retail and wholesale supply chain.
This report outlines the operations and performance of the Department of Communications and the Arts for the financial year ended 30 June 2017. It has been prepared in accordance with the provisions of section 46 of the Public Governance, Performance and Accountability Act 2013.
The committee notes that it is conducting a 'live' inquiry about the rollout of the NBN. As this report is being tabled, NBN infrastructure is being constructed and NBN customers are choosing plans from their Retail Service Providers (RSPs).
NBN Co's CEO has launched a blistering attack on the telecommunications industry, blaming an "overcompetitive" market and "land grab environment" for the slow speeds experienced by consumers.
The NBN company's chief executive, Bill Morrow, says the $49 billion project is rolling out on time and on budget, despite having to secure a special loan from the Federal Government late last year.
The $19.5 billion top-up is in addition to the Government's...
The NBN network (NBN) is an Australia-wide project to upgrade the existing fixed-line phone and internet network. Since 2009, NBN Co Limited (NBN Co)—a wholly Australian Government-owned company—has been tasked to build, design and operate Australia’s first national wholesale-only, open-access network.
The Australian Government has committed to provide $29.5 billion in equity funding to NBN Co Limited (NBN Co) for the rollout of the National Broadband Network (NBN) by 2020. The Government also recently agreed to provide NBN Co with a loan of $19.5 billion to...
The Telecommunications Industry Ombudsman (TIO) finds itself in a telecommunications landscape that is going through significant change, with new converging technologies and the roll out of major infrastructure. Investments in mobile infrastructure have greatly reduced the number of complaints about mobile services. At the same...
Provides an overview of NBN’s corporate information, purpose and goal, and the Chairman and Chief Executive Officer’s message.
Provides comprehensive information on NBN’s strategic imperatives, operating model, performance, risk management and outlook as well as other information required under the Corporations Act 2001 for...
On 4 July 2016, the ACCC issued a discussion paper for the wholesale ADSL service declaration inquiry seeking industry views on whether the wholesale ADSL service should continue to be declared.
A number of changes have occurred since the wholesale ADSL service was first...
The Australian Computer Society, – the professional association for Australia’s ICT sector – has released its Federal Election Manifesto, identifying five key policy areas that must be addressed if Australia is to secure its economic future in the information age.
1. Digital skills...
A consumer market hungry for data is driving competition and leading to better service offerings for Australians, according to two new reports.
Prepared annually by the Australian Competition and Consumer Commission (ACCC), the reports provide a snapshot of the fast paced and...