The Victorian Ombudsman, Deborah Glass, has tabled this second biennial report on the implementation of her investigations’ recommendations. The report covers the 125 recommendations made to state and local government bodies between 1 April 2016 and 31 March 2018.
This report critically responds to the call for fiscal austerity and public sector downsizing, being made in response to the emergence of fiscal deficits in Western Australia.
This report sets out how the public sector could benefit from a federated, data-driven approach - one that provides greater power to its leaders, benefits its participants and users, and improves performance through better use of, and structured access to, data.
Three years ago, the Chilean government launched Laboratorio de Gobiernowith a strategic priority to build innovation capacity and enable innovation in Chile’s public sector. As part of this, the lab developed a practice-based capacity building programme called Experimenta.
Governments are the main audience for economic modelling, largely because of their role in making investments on behalf of taxpayers. As such, the public service plays a key role in influencing the behaviour of economic modellers and consequently the quality of information modellers provide to...
This report provides the responses of the Victorian community about their understanding of corruption, their perceptions of corruption and misconduct, attitudes to reporting corruption and misconduct, and attitudes towards preventing corruption.
The focus of this audit was to determine if agencies had suitable policies and practices in place for the management of gifts received. Gifts were defined as any item of value, including goods, services, money or hospitality offered to or received by an employee, without...
The 2017 Corruption Perceptions Index highlights that the majority of countries are making little or no progress in ending corruption, while further analysis shows journalists and activists in corrupt countries risking their lives every day in an effort to speak out.
This publication reports on the employees of the Victorian public sector and their actions to support the Victorian government and serve the people of the state of Victoria. The report is invaluable when seeking comprehensive information on the composition, workforce and activities of the Victorian...
The ability of the civil service to act as a reservoir of institutional memory is central to the pragmatic task of governing. But there is a growing body of scholarship that suggests the bureaucracy is failing at this core task. In this article, we distinguish...
The story of LEGO's brand resurgence, and others like it about open innovation, have important implications for implementation of strategy in the public sector.
It is now taken for granted that trialling and testing inform medical practice. The What Works Centres that sit at the heart of the Network have begun to bring that same transformative approach to other public sector professions.
This briefing paper outlines the flaws in the operation of Victoria’s corruption watchdog, IBAC.
This report makes it clear that the Western Australian community wants higher quality services and greater involvement in service design. However, the challenge of tackling the state’s budget deficit means that better services must be delivered at a lower cost.
This interim report signals directions for Western Australian public sector reform that will be developed into recommendations in a final report to the state government in October 2017.
The annual Report on Government Services (RoGS) provides information on the equity, effectiveness and efficiency of government services in Australia.
As Fabians we believe in harnessing the power of the state to drive social and economic progress, and to protect our community and environment from exploitation.
Now, more than ever we need a skilled and motivated public sector to continue the social democratic project...
Governments around the world invest considerable resources in enhancing the capabilities of their civil service administrations with the intention of improving the quality and e ectiveness of public administration. While most developed and many developing nations have established professional bureaucracies that are, in Weberian terms,...
People don’t trust politicians much, so simply asking citizens if they trust government in general elicits some pretty negative reactions.
Look a little deeper, beyond this simplified view that lumps everything from all tiers of government together, and the situation isn’t nearly as bad....
The Ombudsmen are appointed by Parliament to give effect to a number of key democratic and human rights measures aimed at safeguarding the rights of individuals and promoting government accountability and transparency. In essence, we investigate, review and inspect the administrative conduct of state sector...