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In 1997, the Government of Tonga (GOT) concluded that staff at senior levels in the Tonga civil service lacked appropriate management skills and competencies required for effective and efficient performance. GOT identified the Massey University Institute of Executive Development’s Diploma in Public Sector Management (Dip PSM) as suitable for their training needs.

NZAID funded Diploma intakes in 1998 and 1999. Following an independent review, NZAID funded two further intakes in 2002 and 2004. The contract with Massey University ended in December 2007. The overall purpose of the assignment was to evaluate the Dip PSM with a view to: 

• analysing all issues affecting the effective delivery of the Dip PSM and its impact on course participants and on the public sector in Tonga; 

• identifying lessons-learned for future NZAID-supported education and training programmes, particularly those involving the public sector in Tonga. 

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