This discussion paper is part of a review of the broadcaster's self regulation framework, including the setting of editorial standards. The review will examine the processes through which the ABC:

• Sets standards for itself in its Editorial Policies and the Code of Practice derived from them;

• Trains staff and relevant independent service providers about the standards and the interpretation and enforcement of the standards;

• Deals with audience responses (other than complaints) that have a bearing on the standards;

• Handles complaints alleging breach of standards (including the handling of appeals);

• Provides just and practical remedies/penalties for breach;

• Records, circulates and publishes data about audience responses and complaints;

• Feeds the results of audience responses and complaints back into standards-setting, training and day-to-day content-making with the aim of continuous improvement.