%T Paying the price of welfare reform: the experiences of Anglicare staff and clients in interacting with Centrelink %A Teresa Hinton %I Social Action and Research Centre %D 2018 %K Welfare recipients, %K Poverty, %K Automation %U https://apo.org.au/node/179596 %X Australia is in the midst of a major reform to the way the income support system is delivered. This research explores the lived experiences of accessing and interacting with Centrelink, how this affects people's lives and what improvements they would like to see. %9 Report