%T Breaking the mould: how Etsy and online craft marketplaces are changing the nature of business %A Benedict Dellot %I Royal Society for the Encouragement of Arts, Manufactures and Commerce (RSA) %D 2014 %K Small business, %K Manufacturing, %K Creative workforce, %K Electronic commerce, %K Microenterprise, %K Part-time employment %U https://apo.org.au/node/198026 %X This report shows that those using online craft marketplaces appear to differ from conventional business owners in many ways – not just in terms of who they are and where they come from, but also how they run their businesses and interact with customers and other shop owners. %9 Report