TY - Report AU - Benedict Dellot PY - 2014 T1 - Breaking the mould: how Etsy and online craft marketplaces are changing the nature of business PB - Royal Society for the Encouragement of Arts, Manufactures and Commerce (RSA) DO - https://doi.org/APO-198026 UR - https://apo.org.au/node/198026 AB - This report shows that those using online craft marketplaces appear to differ from conventional business owners in many ways – not just in terms of who they are and where they come from, but also how they run their businesses and interact with customers and other shop owners. ER -