%T Valuing public transport customer amenities: A survey of practice across Australasian and international transit agencies
%A Chris De Gruyter
%A Graham Currie


%I 40th Australasian Transport Research Forum, 30 October – 1 November 2018, Darwin, Australia
%D 2018

%K Transport, %K Public transport, %K Transport integration



%U https://apo.org.au/node/220646

%X Public transport customer amenities cover a range of ancillary improvements which are not directly related to operations or service quantity but can enhance the quality of the passenger experience. Examples include information provision, passenger facilities, station/stop quality and personal security measures. While much research has determined the value that public transport users place on different types of amenities, there is little understanding of current practice in the use of customer amenity valuations.
%9 Conference paper