This report is the first since the ACCC concluded their wide-ranging communications sector market study in April 2018. It supplements the market study by outlining key developments across communications markets and ACCC regulatory and enforcement activities during the year.

Changes in the sector are a result of several developments, including changes to NBN Co’s wholesale pricing and measures by the ACCC and the Australian Communications and Media Authority to improve information for consumers about speeds and performance.

The report also notes that competition from mobile and wireless broadband services with increasing download allowances and lower prices may encourage some consumers to switch from the NBN to wireless broadband services, particularly as 5G is deployed.