TY  - Article

AU  - Maria Katsonis



PY  - 2019
T1  - Why government agencies forget
PB  - The Mandarin


DO  - https://doi.org/APO-232546
UR  - https://apo.org.au/node/232546

AB  - Organisational memory loss impacts negatively on the performance of government agencies. It can lead to weaknesses in policy, service delivery and the craft of the public servant. By understanding its causes, public sector organisations can reduce memory loss.
ER  -