While you’re here… help us stay here.

Are you enjoying open access to policy and research published by a broad range of organisations? Please donate today so that we can continue to provide this service.

Article

Why government agencies forget

Publisher
Public sector Public servants Statutory authorities Government services E-government Public sector innovation
Resources
Why government agencies forget
Description

Organisational memory loss impacts negatively on the performance of government agencies. It can lead to weaknesses in policy, service delivery and the craft of the public servant. By understanding its causes, public sector organisations can reduce memory loss.

Publication Details
Copyright:
The Mandarin 2019
Access Rights Type:
open
Post date:
2 May 2019

Add to favourites


More like this
Report

Developing Canada’s digital-ready public service

Working paper

Leadership for a high performing civil service: towards a senior civil service systems in OECD countries

Commentary

Public service, private interests

Report

Today’s problems, yesterday’s toolkit

Policy report

Digital Government Index: 2019 results

Report

The risk of the digital status quo: how governments can enable digital transformation

Working paper

The OECD Framework for digital talent and skills in the public sector

Report

Stand by me: managing wellbeing in the civil service during times of change

Report

Evaluation and learning from failure and success

Report

Mapping public sector innovation units in Australia and New Zealand: 2018 survey report