TY - Report AU - Natasha Duarte AU - Emma Llanso AU - Anna Loup PY - 2017 T1 - Mixed messages? The limits of automated social media content analysis PB - Center for Democracy and Technology DO - https://doi.org/APO-240471 UR - https://apo.org.au/node/240471 AB - This paper explains the capabilities and limitations of tools for analysing the text of social media posts and other online content. It is intended to help policymakers understand and evaluate available tools and the potential consequences of using them to carry out government policies. ER -