Digital ID could be a solution to the gig economy’s marketplace problems. Unlike a paper-based IDs such as most driver’s licenses and passports, a digital ID can be authenticated remotely over digital channels. That means platforms like Uber, Task Rabbit, and Fiverr could verify their drivers, handymen, and independent workers with one click—and both you and the platform could trust them.
With between 20% to 30% of the working population in the US engaged in the gig economy in some way, that’s a lot of people digital ID could help. Whether they’re part-time rideshare drivers or freelance translators, providing formal recognition of their business acumen and facilitating efficient contracting would make everyone’s lives easier—both customer and service provider.