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Outcomes Driven Government Summit 2019

Wednesday, November 13, 2019 - 08:30 to Friday, November 15, 2019 - 17:30
Novotel Sydney Central
Sydney CBD NSW

The Public Sector Outcomes Based Approaches Summit 2019 is a 3 day event aimed designed to help government departments transition to an outcomes-based approach, while showcasing the latest strategies for those departments already utilising this approach. Attendees will learn how to define clear outcomes and implement the processes needed to support a shift to an outcomes-based approach to work.

Program highlights include sessions that will show you how to

  • Measure the real impact of government activity on communities
  • Deliver results that improve the lives and trust of your customers and stakeholders
  • Align outcomes with best-practice service delivery
  • Achieve buy-in through shifting organisational culture
  • Transform systems processes to support the shift to an outcomes-focused approached
  • Achieve collaborative approaches to service delivery through strong frameworks

Joining us this year is a huge lineup of amazing speakers, including:

  • Dr Vinita Deodhar, Executive Director, Sector Outcomes and Performance, Department of Treasury NSW
  • Valerie Griswold, Executive Director, Fair Trading Operations, Fair Trading NSW, Department of Customer Service
  • Zack Haddock, Executive Director, Koorie Outcomes Division, Department of Education and Training Victoria
  • Roberta Ryan, Professor, Institute for Public Policy and Governance, Centre for Local Government, University of Technology Sydney
Presented by
Konnect Learning