Discussion paper

Online and on-demand support for people affected by problem gambling: the potential for e-mental health interventions

Gambling Problem gambling Telephone counselling Help-seeking behavior Mental health Australia

This paper provides an overview of the evidence on e-mental health support and treatment options for people seeking help with problem gambling.

Key messages:

  • The majority of e-mental health interventions have scarcely been evaluated.
  • E-mental health may provide an appropriate, cost-effective option for increasing the proportion of people seeking help with problem gambling.
  • Program evaluations are required for different groups and situations, to demonstrate the efficacy and effectiveness of treatment options.
  • Telephone-based treatments have accumulated the most comprehensive evidence base to date, but some other options also show promise.
  • Combinations of e-mental health interventions, and integration of e-mental health with traditional supports, seem to have the greatest potential for intervention programs.
Publication Details


AGRC Discussion paper no.6