The cultural heritage organizations in the RLG Partnership were eager to take advantage of user contributions to enrich the descriptive metadata created by libraries, archives, and museums (LAMs).
In our first report, Social Metadata for Libraries, Archives, and Museums: Part 1: Site Reviews (Smith-Yoshimura and Shein 2011b), we synthesized our reviews of 76 sites that support social media features and that were most relevant to libraries, archives, and museums.
Part 1: Site Reviews Social Metadata for Libraries, Archives and Museums (43)
Our second report, Social Metadata for Libraries, Archives, and Museums, Part 2: Survey Analysis (Smith-Yoshimura et al. 2011), summarized our analysis of survey responses from 42 site managers. The survey focused on the motivations for creating a site, moderation policies, staffing and site management, technologies used, and criteria for assessing success.
Part 2: Survey Analysis Social Metadata for Libraries, Archives, and Museums (40)
In addition, the working group conducted interviews and did extensive reading of the professional literature, represented in the annotated “What did we read?” section of this report. From this research and our discussions, we derived our recommendations for LAMs considering or implementing social media features to attract user-generated content. and expand their reach into user communities. Enriching LAM metadata improves the quality and relevancy of users’ search results and helps people to understand and to evaluate the content better.
Part 3: recommendations and readings
User contributions can also augment and provide additional context to LAM resources. In 2009-2010, a 21-member RLG Partner Social Metadata Working Group from five countries investigated how to take full advantage of the array of potential user contributions that would improve and deepen their sites’ user experiences. The working group considered issues related to assessment, content, policies, technology, and vocabularies.