Article
Inspire for better communications: achieving compliance is all in the framing
Publisher
Behavioural insights
Self-regulation
Regulator strategy
Regulatory instruments
Public health
Public sector
Australia
United Kingdom
Resources
Description
Written communications, in the form of letters, emails, notices on websites and other correspondence, oil the wheels of government, helping to ensure citizens comply with legislation and take actions that benefit individuals and society as a whole.
Recognised as the first model of behaviour change specifically designed to help public administrators, BehaviourWorks’ INSPIRE framework is based on a simple mnemonic that describes seven of the most powerful techniques:
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Implementation intentions
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Norms
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Salience
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Procedural justice
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Incentives
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Reputation and credibility
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Ease
Related Information
The INSPIRE framework: how public administrators can increase compliance with w… https://apo.org.au/node/202466
Publication Details
Access Rights Type:
open
Post date:
1 Jun 2020