TY - Report PY - 2011 T1 - Seeking straight answers: consumer decision-making in telecommunications PB - Australian Communications Consumer Action Network DO - https://doi.org/APO-31033 UR - https://apo.org.au/node/31033 AB - This Australian Communications Consumer Action Network (ACCAN) and Deakin University report helps to increase the understanding of consumer decision-making in telecommunications, which can help us to determine what steps to take to facilitate better outcomes for consumers. ER -