%T Emergency Services Telecommunications Authority capability and service review: final report %A Graham Ashton %I Government of Victoria %D 2022 %K Communications, %K Disasters, %K Emergency services, %K Ambulance service, %K Disaster communication, %K Firefighting %U https://apo.org.au/node/319349 %X The Emergency Services Telecommunications Authority (ESTA) plays a critical role in Victoria’s emergency management response model. This review considered all aspects of ESTA’s operating model and assessed ESTA’s capabilities against the core services it delivers. %9 Report